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Cancellation & Refund Policy
Cancellation & Refund Policy
At SeedHub India, we strive to ensure a smooth and transparent purchase experience. This policy outlines the terms for cancellations, returns, and refunds in compliance with Razorpay payment gateway guidelines.
Order Cancellation
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Orders can be cancelled within 24 hours of placement or before dispatch, whichever occurs first.
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Once the order has been dispatched or shipped, cancellation requests will not be accepted.
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To request a cancellation, contact us at support@seedhubindia.com with your order ID.
Orders can be cancelled within 24 hours of placement or before dispatch, whichever occurs first.
Once the order has been dispatched or shipped, cancellation requests will not be accepted.
To request a cancellation, contact us at support@seedhubindia.com with your order ID.
7-Day Return & Refund Policy
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Customers may request a return or refund within 7 days from the date of delivery.
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Returned items must be:
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Unused, unwashed, and undamaged
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In original packaging with all tags, labels, and invoice intact
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All returns are subject to quality inspection and approval.
Customers may request a return or refund within 7 days from the date of delivery.
Returned items must be:
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Unused, unwashed, and undamaged
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In original packaging with all tags, labels, and invoice intact
All returns are subject to quality inspection and approval.
Non-Refundable Items
Refunds will not be issued for:
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Products damaged due to misuse or improper handling
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Items returned without original packaging or accessories
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Products marked as non-returnable / final sale
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Customized or perishable products (if applicable)
Refund Processing (Razorpay Compliant)
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Once the returned product is received and approved, refunds will be initiated.
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Refunds are processed within 7–10 business days.
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The refund amount will be credited to the original payment method (Razorpay – UPI, Card, Net Banking, Wallet).
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Shipping and convenience fees (if any) are non-refundable, except in cases of damaged or incorrect products.
Once the returned product is received and approved, refunds will be initiated.
Refunds are processed within 7–10 business days.
The refund amount will be credited to the original payment method (Razorpay – UPI, Card, Net Banking, Wallet).
Shipping and convenience fees (if any) are non-refundable, except in cases of damaged or incorrect products.
Damaged / Incorrect Product Delivery
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If you receive a damaged, defective, or incorrect product, notify us within 48 hours of delivery.
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Email clear images/videos of the product and packaging to support@seedhubindia.com.
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After verification, we will arrange a replacement or full refund at no additional cost.
If you receive a damaged, defective, or incorrect product, notify us within 48 hours of delivery.
Email clear images/videos of the product and packaging to support@seedhubindia.com.
After verification, we will arrange a replacement or full refund at no additional cost.
Return Shipping
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Customers are responsible for return shipping charges unless the return is due to our error.
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We recommend using a trackable courier service for safe return.
Customers are responsible for return shipping charges unless the return is due to our error.
We recommend using a trackable courier service for safe return.
Contact Information
For any cancellation, return, or refund-related concerns:
📧 Email: support@seedhubindia.com
🌐 Website: www.seedhubindia.com
